ManageEngine SupportCenter Plus
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers disquiet Ticketing,Account & connect Management,SLA Management and Knowledge found in one low-cost,easy-to-use computer software.It helps you cross and resolve customer issues quickly,thereby delivering superior customer defend and taking customer satisfaction to the next level.Trouble Ticketing Automatically convert the emails sent to aid Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere,anytime using merely a browser.Self-Service PortalReduce call volumes with a Web-based self service portal where customers can search the cognition base,submit a request or check the division of their open requests.Customer Case TrackingA robust and easy-to-use aid desk that helps organizations automate their customer support processes to deliver consistent,reliable and greater service to their customers.Knowledge BaseEmpower your Support Reps with informal access to answers with a web-based searchable knowledgebase and enable faster problem resolution.SLA ManagementImprove customer satisfaction with defining decent service level agreements,monitoring SLA compliance and escalating SLA violations.Account & Contact ManagementTrack and manage all your customer accounts and their connect information,and consequently improve customer relationships.Product CatalogEmpower your support reps with instant access to all customer product information as well as allow customers to track and manage details of the products histrion have purchased.Customer Service ReportsRequests that are expose,closed or overdue at any instant of generation,the SLA violations that had happened,which customer or Organization is sending the most number of requests & who is attending to the requests receptacle all be known from the readymade reports generated by SupportCenter Plus.
Click here to Download ManageEngine_SupportCenter_Plus.bin
More Softwares:
- LaTexMng
LaTexMng integrates all the tools, needed to the creation of LaTeX documents - Presentation Manager
Presentation Software for Windows - IQ testing software
Program for iq testing - Glowing Skin Secrets Revealed
It is never too late to do something to improve your complexion. - MPEG To WAV Converter
Extract WAV audio from mpeg video files. - Article Manager
Simple to use Internet Marketing Article System